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Incident Management

Prevent incidents and minimize operational disruptions

The IHS Incident Management Solution helps you consolidate your operational performance information and track incidents across all types and locations. It allows you to address potential risks at any organizational level, integrate root cause analysis with preventative measures and assign and track actions to closure. The IHS Incident Management Solution enables you to:

  • Prevent repeat incidents
  • Protect your people, operations and community
  • Comply efficiently with regulatory requirements, guidelines and reporting like OSHA 300, 300A, 301 and OSHAS 18001
  • Prioritize and track actions needed to resolve high-exposure risks
  • Assign, notify, track and report on corrective and preventative actions and avoid repeat incidents
  • Manage investigations end to end
  • Deliver real-time investigation status
  • Ensure a complete audit trail
  • Link incident management processes with Management of Change and Risk Assessments to drive world-class operational risk management and Process Safety Management.


Risk Analytics

IHS provides insight into the repeatable organizational behaviors and leading key performance indicators (KPIs) that drive superior results. The risk analytics capability enables you to:

  • Validate which risk reduction efforts have the most impact on performance
  • Reduce losses by providing forward-looking measurements
  • Improve overall safety performance
  • Prioritize budget allocation on the most effective initiatives
  • Gain insights from your process execution to influence behaviors
  • Generate metrics that help steward change in key areas of need
Value Assessment

Capitalize on comprehensive business, domain and technology know-how and work with our team on value assessment. We help you to:

  • Build a business case for your program
  • Define your business needs, benefits and measurements
  • Create an enterprise-wide information management roadmap
  • Successfully implement software solutions
  • Augment your limited resource pool

Training for end users, power users and administrators ensures you get the most from your software systems. With customizable sessions held at your facility or IHS office, trainers teach you how to leverage our premier software tools to meet your Operational Excellence goals. IHS training enables you to:

  • Gain proficiency and knowledge in the use of IHS software tools
  • Improve compliance
  • Simplify workflows and processes enterprise-wide
  • Get the most from your software investment

If you are a current customer and would like to sign up for software training or view upcoming course schedules, visit the Operational Excellence & Risk Management Customer Network (ECN).

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