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Vehicle Recall Owner Identification Services

Maintain customer loyalty and limit legal liability

This suite of services helps you implement and manage a successful vehicle recall campaign by providing access to a daily updated VIN database of more than one billion automotive, truck, trailer, bus, RV and motorcycle owner records. Includes access to enhanced data on sales and leases/liens, branded title coding, dealerization and data disaster recovery as well as add-on services, helping you:

  • Quickly fulfill a vehicle or vehicle equipment recall
  • Access current/historical owner and vehicle information
  • Engage legal consulting services
  • Contract delivery of fulfillment services
  • Create an accurate audit trail

What’s Included

Base Services
  • Owner ID through VIN file match or VIN pattern selection
  • Lease and sales data enhancement
  • Address hygiene
  • Geographic coding
  • Branded title coding
  • Standard and ad hoc reporting
  • Audit trail creation
  • Data disaster recovery
Features

Accuracy
Data is cleansed, standardized, and updated daily

Customized Information
Comprehensive but flexible process tailors data to your needs

Audit Trail
Your recall documentation is maintained for a 10-year period in the event of legal action

Add-on Services
  • Enhanced address hygiene
  • Landline and cell phone append
  • Voice broadcast
  • Email append
  • Dealerization
  • Legal consulting
  • Mail fulfillment and return mail processing
  • California Air Resources Board (CARB) reporting

Industry Success Stories

Events


Follow the IHS Automotive Blog

Apr 25

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