IHS Kingdom Services

We offer a number of services to assist clients with deploying and optimizing their Kingdom investment.

QuickStart
Our services experts can assist you in getting your environment setup and running quickly.

A 3-day packaged service, which can include:

• Installation of all software and licensing
• Conversion of legacy Kingdom databases
• Configuration of third-party connectivity
• Performance of sample data migrations
• Mentoring in data loading and basic usage
• Demonstration of backup/recovery techniques

Systems and Network – Health Check
A 2-day packaged service, which can include:

• 64-bit implementation assistance:
  • Database installation and configuration
  • Project database migration
• Project inventory and cleanup
• Review and improve data security
• Network performance analysis

Performance Troubleshooting and Optimization
General IT consulting to improve customer experience

• Network and software performance analysis
• Database installation and assistance
• Mentoring in software functionality

Project Repair
Assistance with repairing damaged projects

• Database reconstruction after loss
• Systems file database re-linkage

Data and Platform Migration
Integrated services to assist with migration from legacy systems to Kingdom

• Project scope analysis and planning
• Kingdom environment setup
• Platform connectivity configuration (OpenSpirit)
• Data migration and QC
• Mentoring in new systems
• Auxiliary Kingdom and commercial OpenSpirit licenses at no charge

Data Loading
General data services, with experienced IHS personnel who can escalate any issues

• Well and production data loading of all types
• Seismic data loading
• Culture data loading

Onsite expert to assist your business with

• New user orientation
• Training re-enforcement
• Workflow development
• Other customer specific requests

Our Onsite Support Specialists are full-time resources assigned to individual clients and represent them in the following areas

• Issue escalation
• Software enhancement requests and tracking
• Mentoring
• Training needs identification
• IHS Technical Support interface
• Other customer specific requests

All Kingdom services are available on the following basis

Long-term
One year commitment for full or part-time onsite services 

• Systems and Network
• Support
• Mentoring
• Project Management
• Data and Database Management
• Project and data migrations

Short-term
Full or part-time onsite services for less than one year 

• Systems and Network
• Support
• Mentoring
• Project Management
• Data and Database Management
• Project and data migrations

Our Kingdom technical experts are available to assist with customer specific workflow and technology application needs. The following are examples of recent projects that we offer.

Rock Solid Attributes generation and interpretation
Attribute analysis is a powerful way to gain insight into your prospect. However, there are numerous attributes available, each requiring deep expertise to understand. Kingdom Global Services can help demystify the process by running critical attributes on your data and helping you understand what they mean. Attributes such as curvature, sweetness, similarity and many more are available to be processed in the specific area of interest, on your prospects. In many cases, the analysis and interpretation can be done remotely at the Kingdom office, with confidentiality assured for any data provided. In addition, Kingdom Global Services can provide you final outputs in a timeframe that meets your business needs.

International bid round data package preparation and analysis
Many government bodies and companies provide large bid packages that may require months of your time to sort through, load and then interpret. Our experienced staff can help you shorten that cycle and meet your submittal deadlines.