IHS Fairplay News
Welcome to the latest edition of IHS Fairplay News, bringing you the latest new product launches, recent innovations, enhancements to our products based on subscriber suggestions, and company news.
IHS Fairplay is committed to constantly improving your user experience and we hope you find these enhancements and innovations useful.
Please contact us if you have any questions or feedback.
Two new modules added to Sea-web: Insight & Directory – New For 2012
Sea-web Insight, a brand new added value service from IHS Fairplay, brings you daily breaking maritime news and insight for profitable, safe and efficient shipping. More
Sea-web Directory ensures you have access to the very latest maritime company information including over 178,000 companies details and 52,000 contact names. More
We see up to 95,000 vessels every day, hold over five years of detailed historical movement activity, and can visualize this onscreen, bringing to life real-time intelligence on global vessel movements.
In the last six months we have had over 50 new stations connect to the AIS network, continuing to add to the network’s substantial growth. View listing of the new stations.
2012-13 Register of Ships and List of Ship-owners Now Available
Published since 1764 and widely recognized as the premier source of reference, the Register of Ships provides information on the world fleet of all seagoing, self propelled merchant ships of 100 GT and above. A subscription includes access to Shipfinder Online until end of July 2013.
The List of Shipowners complements the Register of Ships by providing details of shipowners and managers and their respective fleets. A subscription includes access to Shipowners Online until end of July 2013.
Some of the highlights of the last 6 months include sustaining high quality data across our ship registration, class and ownership arenas with Correctness measuring 97%. We have increased our number of P&I data sources from 4 to 15 in the last quarter alone, which has improved Correctness as well as Completeness. Response rates to IMO Company Number Requests remain between 99 – 100% each month and our feedback response to ownership and quality queries sits at 99% for EMEA and 91% for APAC. For more information.
Market Intelligence Network
Market Intelligence Network, the IHS workbench for physical commodity traders, has launched a new feature called Custom Monitoring Zones. Users can create monitoring zones in any ocean or port area, such as transit channels, anchorages, terminals and even specific berths. Users can receive email alerts whenever a vessel enters or exits the zone, and can generate a report displaying full data on all vessels within a zone. The Custom Monitoring Zones are used by commodity traders for real-time intelligence on terminal and berth vessel activity and to ascertain current operational conditions, such as traffic through key straits and ocean lanes.
Enhancements to your Customer Care Service
IHS Fairplay clients can enjoy unlimited access to our support experts. We support clients with a three tier support system all with highly trained experts and local language speakers in all teams.
As part of the subscription we can provide basic training services tailored to client’s individual requirements, with a translator present. This can be in WebEx classrooms, one-to-one WebEx sessions, and email/ telephone support with our product experts.
We can provide an enhanced client training service as part of an agreed service level agreement.