The Journey to Operational Excellence - Thought Leadership Forum

Journey to Operational Excellence

IHS is hosting The Journey to Operational Excellence Thought Leadership Forum in Calgary, Alberta, Canada on July 24, 2012.

An effective operational risk management (ORM) program ensures visibility and awareness of materially impactful risks so you have the information you need to make better business decisions and drive continuous improvement throughout your operations.

Industry leaders who are ahead of the curve in managing operational risks are taking the opportunity to prevent unexpected losses and enable peak performance. They are strengthening their shareholder value while providing better protection to their employees, assets and the environment.

Risk management in 2012 is about more than regulatory compliance. It is being adopted as a new strategic business advantage by companies around the world. To excel in a competitive market you must take risks but you must understand those risks and how they impact your company as well as having a mechanism to control and govern your risk processes. Effective ORM ensures you can do all of these things – and moves you closer to consistently achieving your business objectives.

Join IHS, TOTAL and Shell in an open and interactive discussion to learn more about how operational risk management can help you on your Journey to Operational Excellence.

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- Tuesday, Jul 24, 2012
  - 07.30 am - 08.00 am
    Registration/Networking and Continental Breakfast
  - 08:00 am - 08:30 am
    Welcome and Overview of the Journey to Operational Excellence Forum
    IHS will outline the phases of the journey to achieve operational excellence – a journey that is currently being undertaken by many of the world’s largest companies – and describes the activities required and the benefits that can be realized with each phase. We’ll explain the system and organizational steps necessary to measure your performance in order to achieve your operational goals.
  - 08:30 am - 09:15 am
    TOTAL will share the journey it has taken in reaching its operational risk goals through standardizing their risk management business processes, incident/investigation, findings and management system assessments. The speaker will share how having the right tools and processes enabled them to promote continuous improvement through identification of best practices and encouraging lessons learned.
    Speaker: TOTAL, Karen Jones, Manager IH/OH and Crisis Management
  - 09:15 am - 09:30 am
    Break
  - 09:30 am - 10:15 am
    Recent analytics work with data from the IHS Operational Risk solution has allowed Shell’s HSSE Performance Team to provide stakeholders with leading and lagging HSE indicators, which empower them to identify areas of concern and respond to potential hazards, resulting in incident prevention. The presentation will provide an overview of visualizations that have enabled Shell’s HSSE Team to make quantum leaps in the way they review and react to incident data including a novel approach to managing Process Safety Events.
    Speaker: Shell, Vince Fredrick, Lead Global HSSE Performance Team
  - 10:15 am - 11:30 am
    IHS Operational Excellence Forum Discussion
    For the past several years, a group of global energy companies, including nearly all of the super majors, has been working on a research initiative with a common mission to find an actionable leading indicator index to drive safety and overall sustainability performance. The session will provide an overview of the analytical process that produced these results and will outline alternatives for applying these insights on leadership performance dashboards.
    Speaker: John Mercadante, Director Solution Strategy, IHS
  - 11:30 am - 12:00 pm
    Closing Remarks
  - 12:00 pm - 13:00 pm
    Lunch Will be Provided

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- Karen Jones, Manager IH/OH and Crisis Management, TOTAL
  Karen Jones
  Manager IH/OH and Crisis Management, TOTAL
  Karen Jones has been with Total Petrochemicals & Refining USA, Inc. (TPRI) for the past 20 years with over 25 years total experience in HSE. Karen has responsibility for a variety of programs at the corporate office, including the management of the Crisis Management Business Continuity program, the industrial hygiene and product safety programs, and serving as the Responsible Care Coordinator for the company. In 2010, she became the "official" HSSE / ITIS Department Liaison, and works with HSSE business owners and IS staff on software application integration and implementation. To some degree or another, Karen has been involved with the HSE performance data gathering, analysis, and reporting for the company for over 15 years, which is how she was first introduced to the IHS EHS&S solutions. She has been a part of the company Global IMPACT Team since mid-2002 when the software "went global", and as the US Business Team member has had the responsibility for coordinating eight version upgrades and improvements to the global instance of IHS EHS&S solutions during that time.
- Vince Fredrick, Lead Global HSSE Performance Team, Shell
  Vince Fredrick
  Lead Global HSSE Performance Team, Shell
  Bio coming soon.
- John Mercadante, Director Solution Strategy, IHS
  John Mercadante
  Director Solution Strategy, IHS
  John Mercadante has over 16 years of experience in designing and optimizing technologies to drive business performance. John brings a wealth of expertise in diverse technologies, from client server to system integration and e-commerce applications across multiple industries including healthcare, telecommunications and energy. He has previously headed the product management team at System Management Systems and was responsible for working with customers to help them achieve the highest value of Syntex products. John joined IHS when Syntex was acquired by IHS in 2010. At IHS, John is responsible for creating and driving the execution of the roadmap for the Operational Risk solution as part of the Environment, Health, Safety and Sustainability team.

The Hyatt Regency Calgary
700 Centre St SE
Calgary AB T2G 5P6 Canada
Tel: 403.537.4402

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The Journey to Operational Excellence - Thought Leadership Forum

IHS is hosting The Journey to Operational Excellence Thought Leadership Forum in Calgary, Alberta, Canada on July 24, 2012.

Tuesday, Jul 24, 2012

Karen Jones, Manager IH/OH and Crisis Management, TOTAL

Karen Jones

Manager IH/OH and Crisis Management, TOTAL

Vince Fredrick, Lead Global HSSE Performance Team, Shell

Vince Fredrick

Lead Global HSSE Performance Team, Shell

John Mercadante, Director Solution Strategy, IHS

John Mercadante

Director Solution Strategy, IHS

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