Customer User Community & Support

Experienced IHS software users are meeting online and in person at regional and international user conferences to share their knowledge, techniques, resources and experience to maximise their investments.

Our IHS experts are here to help you in every step of the way.

Join our EHS & Sustainability Customer Network (ECN) to learn more about:

• Online Customer Resources
• User Communities
• User Conference Events
• Product News
• Installs and Updates
• Customer Support Ticket Portal
• Products and Issues Forums and Focus Groups
• Enhancement Requests
• and much more…

Existing customers in need of Customer Care & Technical Support, please see contact details below.

IHS Compliance Suite®
Phone: 1-866-203-3791
After Hours: 1-866-203-3794
E-mail: compliancesuitesupport@ihs.com

IHS ComplyPlus®/ IHS DolphinRTK®
Phone: 1-800-275-6737
E-mail: clm.support@ihs.com

IHS Desktop Pro™
Phone: 416-649-9224
North America/Canada: 1-888-537-9219
Australia: 0011 80000282828
Calls received after hours will result in a $200 per call fee.
E-mail: Desktop-ProSupport@ihs.com

IHS ecoAsset Manager™
North America: 408-758-4777
Europe: +44 20 3002 3785
E-mail: opsInfo-ecoAssetsupport@ihs.com

IHS Essential Suite®
Phone: 1-888-881-0384
After Hours: 1-866-203-3793
E-mail: essentialsuitesupport@ihs.com

IHS HMMS™
Phone: 1-877-565-4234
E-mail: HMMS.support@ihs.com

IHS IMPACT ERM®
Phone: 1-800-588-8391
E-mail: IMPACTsupport@ihs.com

IHS opsInfo™
North America: 408-758-4777
Europe: +44 20 3002 3785
E-mail: opsInfo-ecoAssetsupport@ihs.com

Product Compliance Suite (Including IHS Intelligent Authoring®)
North America: 1-888-828-7466
Europe: +31 (0) 24 329 7420
E-mail: productcompliancesupport@ihs.com

IHS Stature®
Phone: 416-649-9224
North America/Canada: 1-888-537-9219
Australia: 0011 80000282828
Calls received after hours will result in a $200 per call fee.
E-mail: StatureSupport@ihs.com