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Scott Key President and
Your feedback is a critical foundation to how we think, act and invest at IHS. In April, we conducted our quarterly customer survey and received feedback from over 5,200 customers. I personally read all of our customers’ comments and continue to learn how we can be the best partner to you each day and provide value. What I appreciate is all the feedback you give us about our people. They are our greatest asset and one we will continue to invest in. We recently certified 99% of our 6,000 colleagues in what it means to place our customers first every day.
We are committed to keeping you first in everything we do. Please continue to be part of our feedback process so we can be your valued partner every day.
Today, we are highlighting three areas of focus based on your feedback:
In Western Europe, a deeper and longer recession is leading to some austerity relief. The Eurozone economy contracted again in the first quarter of 2013—the sixth consecutive decline. IHS expects a drop in real GDP of 0.7% in 2013 (after decline of 0.6% last year), followed by very weak growth of 0.4% in 2014. The unemployment rate has hit new highs (12.1% in March), and automobile sales are at a 20-year low. The deepest recessions are in Southern Europe, although Northern European economies continue to get dragged down. Read more
We assess the quality of our information against four dimensions: Correctness, Currency, Completeness and Consistency. We improve the quality of our information by listening and acting on your evolving information needs, collecting your feedback on our quality, and communicating our long-term information quality goals.
As noted in “Analysis of Deepwater Global E&P Trends” an IHS article in Offshore Magazine, the search for new hydrocarbon reserves is a critical priority for offshore operators. Read Article
However, the US onshore energy market has also experienced a renaissance due to success in unlocking reserves in unconventional resource plays. Read more

IHS Chemical continues to develop solutions addressing key strategic questions about raw material supplies and cost and offers robust future projections for global chemical producers: Read more
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