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Customer First

Thank you for your constant and valuable feedback; it is making a big difference.

Scott KeyScott Key President and
Chief Operating Officer

Your feedback is a critical foundation to how we think, act and invest at IHS. In April, we conducted our quarterly customer survey and received feedback from over 5,200 customers. I personally read all of our customers’ comments and continue to learn how we can be the best partner to you each day and provide value. What I appreciate is all the feedback you give us about our people. They are our greatest asset and one we will continue to invest in. We recently certified 99% of our 6,000 colleagues in what it means to place our customers first every day. 

We are committed to keeping you first in everything we do. Please continue to be part of our feedback process so we can be your valued partner every day.

Today, we are highlighting three areas of focus based on your feedback:

  • Our insight into the European economy from our chief economist
  • How we are improving our Energy products to provide you with the most critical information
  • The latest opportunities in Chemicals


Europe, Middle East and Africa: A Region of Vastly Different Challenges

behravesh_cf.jpg
Nariman Behravesh
Chief Economist
The countries encompassed by Europe, the Middle East and Africa make up a huge geographic region, which includes both some of the slowest growing economies of the world (in Southern Europe) and some of the fastest growing economies of the world (in Africa). It goes without saying that companies operating in this region are faced with a disparate set of challenges.

In Western Europe, a deeper and longer recession is leading to some austerity relief. The Eurozone economy contracted again in the first quarter of 2013—the sixth consecutive decline. IHS expects a drop in real GDP of 0.7% in 2013 (after decline of 0.6% last year), followed by very weak growth of 0.4% in 2014. The unemployment rate has hit new highs (12.1% in March), and automobile sales are at a 20-year low. The deepest recessions are in Southern Europe, although Northern European economies continue to get dragged down. Read more



Energy Information Quality Update

Browsing Pipeline Data
Pipeline and
drilling activity data in
IHS Enerdeq®
You use IHS information every day to make critical business decisions, such as managing energy exploration, consumption opportunities and risk, assessing country risk and identifying growth opportunities. IHS brings 50 years of experience in transforming source data into critical information, and we are dedicated to providing you with the insight you need.

We assess the quality of our information against four dimensions: Correctness, Currency, Completeness and Consistency. We improve the quality of our information by listening and acting on your evolving information needs, collecting your feedback on our quality, and communicating our long-term information quality goals.

As noted in “Analysis of Deepwater Global E&P Trends” an IHS article in Offshore Magazine, the search for new hydrocarbon reserves is a critical priority for offshore operators. Read Article

However, the US onshore energy market has also experienced a renaissance due to success in unlocking reserves in unconventional resource plays. Read more



The Great Feedstock Divide in the Global Chemical Industry

Chemical Consulting
New opportunities based on the surge in unconventional oil and gas production in the United States, continuing availability of low-cost feedstocks in the Middle East and technological breakthroughs that allow monetization of stranded coal via basic commodity chemicals have divided the global petrochemical industry into haves and have-nots. Energy-based feedstocks typically contribute up to 70% of chemical production cost, making access to competitively-priced coal, oil and gas-based raw materials a key strategic goal for chemical producers.

IHS Chemical continues to develop solutions addressing key strategic questions about raw material supplies and cost and offers robust future projections for global chemical producers: Read more

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